Top Features in Dispatch Guardian.
1. Seamless Integration
All modules within Jail Guardian interface with each other (Jail Management and Records Management) as well as all applications in the Jail Guardian Suite (Jail Guardian, Weapons Guardian, and Dispatch Guardian). This provides two benefits: more efficiency and better reporting. For instance, a user can see from Dispatch Guardian (CAD) whether a person has been booked or if they have warrants. On the other side, a user of Jail Guardian can see any alerts that someone entered into Dispatch Guardian without having to leave the Jail Guardian screen. They all share the same knowledge base so that once a person is entered into one system - that person is visible to all systems.
2. Automatic Vehicle Lookup (Optional Add-On Module)
Dispatch Guardian also has an optional add-on AVL system so that you can see where your squad cars are at all times. Calls automatically populate to the AVL screen as dispatchers enter address information. Highlight vehicles or calls on the map and see pertinent status information about the call.
3. Intelligent Reporting
Using powerful tools such as Crystal Reporting, Jail Guardian was built with advanced reporting capabilities. What good is a system that you cannot retrieve the data you want when you need it? With Jail Guardian, this is a no longer a problem. We can build any report that you can imagine. It also comes with many built-in reports, with the option to add more if you need them.
4. User-Friendly
Dispatch Guardian is one of the most user-friendly systems on the market today. As opposed to most companies and applications, Nitorco begins building its software systems starting from the user's perspective. It contains a clean, easy-to-use interface which gives users access to relative data when they need it.
5. Reliability
Dispatch Guardian was developed knowing that no matter how good your dispatching system is, it will do you no good if you cannot rely on it. Dispatch Guardian has been answering and dispatching units reliably for 10+ years.
6. Speed
Your dispatchers need to get units to a call quickly. Nitorco understands this, so Dispatch Guardian was designed so that the system responds quickly, and allows you the flexibility to dispatch units quickly event before the call is finalized. It also gives your operators the information they need when they need it, the main display constantly updates your call and unit status’, and display the information for you officers to read without switching screens.
7. Superior Service
Nitorco offers top of the line service to its clients. Unlike most vendors, Nitorco proactively handles support by bundling live training webinars, unlimited phone and e-mail support, and live work-together internet support into its maintenance agreements. With Nitorco, you are not hiring a vendor; you are working with a partner and a friend.
8. Latest Technology
Jail Guardian is built on the latest relational database technology. It runs with Microsoft SQL Server 2005 or Microsoft SQL Server 2008 (one of the most advanced database technologies today) as the backend server. It uses .NET Visual Studio 2008 as the front-end platform. What this means is that you never have to worry about not being up-to-date with the latest technology on the market.